Why did the Department of Education transfer my loan?
Your federal loan servicer's contract may end with the U.S. Department of Education, resulting in a transfer. Your loans may be transferred if you sign up for a loan forgiveness program such as Public Service Loan Forgiveness (PSLF) or a TEACH Grant.
Sometimes, we need to transfer loans from one servicer to another—for example, when a servicer's contract with us ends. We also transfer loans when borrowers sign up for a program, such as Public Service Loan Forgiveness (PSLF), that is handled by a specific servicer (in the case of PSLF, that servicer is MOHELA).
' Many mortgage lenders routinely transfer loans to other companies who have the capability to better service the loan over its lifetime. Your mortgage isn't being singled out, but more likely is simply one among many in a very large transaction.
Changes in funding
Your financial aid award is based on projected funding from federal, state, and institutional sources. If the projected funding is more than the actual funding available, your financial aid award(s) will be adjusted to reflect these changes.
In February 2018, Great Lakes was acquired by Nelnet Diversified Solutions, LLC, the parent company of Nelnet Federal Student Loan Services. In the summer of 2023, Great Lakes' student loan servicing portfolio was transferred to Nelnet Federal Student Loan Services.
ED will continue to own your loans; however, MOHELA will manage your loans and assist you on ED's behalf as your federal student loan servicer. This change in servicer will not impact the existing terms, conditions, interest rate or available repayment plans of your federal student loans.
Find the “My Loan Servicers” section. If you see a servicer name that starts with “DEPT OF ED,” the related loan is held by ED.
In reality, having your loan sold to a new servicer won't impact you much beyond writing a different name on the mortgage check or processing your monthly payment on a different website. The terms you agreed to at your closing – loan type, term and interest rate – will stay the same.
Understanding Loan Transfers
If we transfer your federal student loans from one servicer to another servicer, your loans will still be owned by ED. The “transfer” to another servicer simply means that a new servicer will provide the support you need to fully repay your loans.
The answer is fairly straightforward. Lenders typically sell loans for two reasons. The first is to free up capital that can be used to make loans to other borrowers. The other is to generate cash by selling the loan to another bank while retaining the right to service the loan.
How do I know if my school loan will be forgiven?
If you have loans that have been in repayment for more than 20 or 25 years, those loans may immediately qualify for forgiveness. Borrowers who have reached 20 or 25 years (240 or 300 months) worth of eligible payments for IDR forgiveness will see their loans forgiven as they reach these milestones.
If you have applied for forgiveness under a program like the PSLF or Teacher Loan Forgiveness program, your student loan servicer will notify you regarding your loan being forgiven totally, or partially with a remaining balance, depending on the program.
For instance, you might no longer meet one of the basic eligibility criteria, or you might have changed majors and no longer be enrolled in a program that makes you eligible to receive a specific type of funding (for instance, a Teacher Education Assistance for College and Higher Education [TEACH] Grant).
Teachers with loans through Nelnet can pursue teacher loan forgiveness. Teachers may qualify to have a maximum of $17,500 or $5,000 in student loans forgiven, depending on the subject area taught, if specific requirements are met.
The decision to transfer loans from Great Lakes to Nelnet was a result of the merging of 2 loan companies. Great Lakes and Nelnet were previously separate loan companies. But later they collaborated with each other and both of them merged.
Nelnet handles a variety of federal loans, and the eligibility for loan forgiveness programs such as President Biden's student debt relief plan, income-based repayment plan forgiveness, and the Income-Driven Repayment Waiver depends on the type of loan. Ahead, learn how to get your Nelnet student loans forgiven.
Once you have made your 120th payment, submit a PSLF form to count your qualifying payments and apply for forgiveness. After we receive your PSLF form, your loans will be reviewed for eligibility for forgiveness.
If you work in certain public service jobs and have made 120 payments on your Direct Loans, you may be eligible to have your loans forgiven. If some or all of your payments were not made on a qualifying repayment plan for PSLF, you may be able to receive loan forgiveness under a temporary opportunity.
To clarify, MOHELA doesn't have any exclusive student loan forgiveness programs. But MOHELA borrowers may be eligible for federal loan forgiveness programs through the PSLF program or income-driven repayment plans.
If your student loans have been sold to a debt collection agency, this means that they are in default. In order to get them out of default, we suggest contacting your lender and working out a plan that allows you to start paying them back—and get your loans out of default and into rehabilitation.
What is an ED owned student loan?
An Ed-owned student loan is a federal student loan that the Department of Education owns. The department owns most, but not all, federal student loans. Some federal loans are owned by schools (Perkins Loans), and others are owned by state-backed lenders known as guaranty agencies (Federal Family Education Loans).
Federal Student Aid. Through Federal Student Aid (a performance-based organization), the U.S. Department of Education awards more than $120 billion a year in grants, work-study funds, and low-interest loans to approximately 13 million students.
Please allow at least 90 business days for your form to be processed. Loans NOT serviced by MOHELA? Your demographic information will not be on file until the PSLF form is processed which is currently taking at least 90 business days. Once processed your loans will be transferred from your current servicer to MOHELA.
If your original lender allows you to transfer the loan to another person, that person will need to provide them with information. The new loan holder will have to fill out a new loan application and provide a copy of their credit score. They'll also need a copy of their driver's license and proof of insurance.
It's common practice to sell mortgages so that lenders can get more money to help finance additional mortgages. The process is cyclical and continues from there. When lenders sell loans, they're able to take this debt from their balance sheet and free up their credit for new customers.
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