Ruby 2 POS Review – Top Features, Pricing & User Ratings (2024)

(Last Updated On: June 28, 2023)

Ruby 2 is a part of the newest POS solutions unveiled by VeriFone for the convenience retail industry. Just like its predecessor, the Ruby Superstation POS platform, the new solution offers the same oil brand, dispenser, and network processor compatibility.

If you’re looking for a point of sale (POS) system for your convenience store or gas station, you may have heard about Ruby 2 from VeriFone. This POS system is designed specifically for the retail convenience industry and is capable of handling the wide variety of transactions these types of businesses require.

The solution is targeted at the retail convenience industry and is capable of handling a wide variety of transaction types including debit, credit, EMV chip and PIN payments. It also features a touch screen console for fast, efficient order taking and payment processing. Moreover, the system utilizes a multi-core processor that allows for faster transaction processing and easier customer management.

As a POS system, it can help reduce bottlenecks that often occur at convenience stores and gas stations. This is important because it helps decrease customer turnaround times, which can be frustrating for customers and employees alike. Lastly, it offers a number of tracking and reporting tools to improve overall operational efficiency.

Another feature of the Ruby 2 POS is Sapphire, which adds to its overall versatility. This site controller technology allows for remote data access and decision management, allowing the user to complete PLU price changes, tax rate adjustments, fuel pricing updates and promotional changes from any web enabled device. Additionally, Sapphire provides open systems connectivity for easy migration and can support the Ruby SuperSystem as well as the new Topaz POS workstation.

Unlike many other POS solutions, the Verifone Ruby Ci is both a functional site controller and POS workstation in one piece of hardware providing fast, efficient and complete store management. It is compatible with the latest Verifone product offerings which include media solutions for enhanced customer engagement and site management software to efficiently manage multiple locations seamlessly.

Ruby 2 features a range of new technologies that are meant to allow for faster, and efficient processing of fuel/payment transactions. The new solution is designed to engage with new VeriFone media solutions, and apply standardized software in all networks.

Industry experts have projected a CAG rate of 5.56% in the past station equipment market for the period 2017 to 2021. To help capitalize on this growth, Ruby2 combines fuel dispensing, card processing, cash register, and dispenser card functionalities.

Throughout this Ruby 2 review, you will learn what makes the POS the best gas station/c-store POS system.

Ruby2 POS Review – Company Overview

The Ruby 2 point of sale (POS) system software and hardware components are developed by VeriFone Systems, Inc.—a global leader in secure electronic payment solutions. The company started as a pioneer in securing checks, cashless payment, and credit card solutions.

The “Verification Phone” (an electronic solution to curb gradient checks) was one o the very first inventions by the provider. Recently, the company ventured into the point-of-sale market with a focus on producing best-in-class hardware and innovative POS software solutions.

The Ruby 2 POS Workstation is one of the popular merchant-operated, consumer-facing and self-service payment systems by the provider. In addition to the petroleum and convenience retail industries, VeriFone also offers POS solutions for the financial, hospitality, and healthcare vertical markets.

Ruby 2 POS System Benefits

• Features a customizable layout, allowing for swift cashier adoption
• Offers more than 60 different reports that may be customized
• The Workstation features a sleek design, allowing for a reduced footprint
• Improved transaction processing speed
• Equipped with an intuitive touchscreen input
• Scalable to meet changing business needs
• Allows for easy management of store changes, price changes and software management
• Compact design without a keyboard to save on counter space
• Supports complete back-office integration
• Optimized for fuel sales control
• Has a customizable control panel
• Compatible with dispenser card readers for all the major pump dispensers
• Applies fuel icons for audio and visual verification. If pump status
• Prompts for ID verification with tobacco and alcohol sales
• Stacks fuel sales to free a pump for immediate use
• Rugged and reliable with a customizable control panel

Possible Drawbacks

Smaller gas stations and convenience stores may find this system to be expensive. Ruby 2 also requires a connection to the VeriFone Commander Site manager, which will cost you even more.

Ruby 2 POS System Pricing

The official VeriFone website does not have any pricing information on the Ruby 2 POS station or any of its superior products. This is probably because the systems are primarily sold through partners. Based on third-party sources, a Ruby2 single-station POS console costs between $3,400 and $4,000.

A VeriFone Commander Ruby2 Single Terminal POS System will cost you about $11,500 while a VeriFone Commander Ruby 2 Dual Terminal POS System is priced at about $16,000.

VeriFone Ruby 2 POS Hardware and Operating System Requirements

As opposed to the Ruby SuperSystems POS platform, the new Ruby 2 is equipped with a larger processor. This makes the system scalable to support new capabilities as business needs change or expand. The multi-property processor also allows the Workstation to process functions with increased speed.

This has made customer and store management a lot easier for gas station and c-store owners and managers. The unit uses a touchscreen input interface and features a compact design for a reduced footprint.

The Workstation comes with the important peripheral hardware components, including:

• 3-track MSR for reading loyalty and ID cards
• 2 Cash Drawer ports with RJ-45 connectors
• Touch Screen15 inch infrared touch screen with high resistivity, anti-glare glass
• DVI connector for the second display
• LED-backlit 15 inch TFT XGA high brightness display
• Audio mic-in and line-out connectors

VeriFone Ruby 2 POS System Key Features

Get yourself a solution that has been tailored for gas stations and convenience stores. Ruby 2 is an innovative solution that will offer you a single point control, and improve customer service in your store. It is designed to offer you one point for fuel sales, including prepay and preset fuel sales.

This way, your cashiers will be able to see the payment statuses of all pumps. This kind of attentiveness that results in more hands-on experience. All these may be attributed to the numerous features and capabilities Ruby2 has to offer, including:

Quick Cashier Adoption

The Ruby 2 POS Workstation features a customizable configuration, which allows for faster adoption and enhanced ease of use of the system. It combines all your fuel dispensing, card processing, cash register, and dispenser card reader control functionalities into a single screen.

The system has been designed to meet and exceed the needs of fast-paced petroleum and c-store operations. Such capabilities are aimed at offering business owners complete reliability, accurate record-keeping, faster customer turnarounds, and easier pump control.

Ruby 2 C-store POS system provides complete integration to an extraordinary number of partner peripherals, offering you more retail automation options. This sort of integration allows you to create custom solutions, tailored specifically to your business requirements.

Intuitive User Interface

Just like the outgoing Ruby SuperSystems platform, the Ruby 2 POS system is graphical and relatively easy to use. The simple software interface is equipped with a customizable control panel. This makes it possible for you to tailor your screen menus to your level of sales activity and inventory nature.

You will find the soft key and menu configurations of this system relatively easy to set-up as well as modify. This is mostly carried out through the Ruby 2 Configuration Manager Toolkit. You may access this Toolkit through the Workstation in your store or remotely through a secure IP connection. Additionally, you will also like these UI capabilities:

• Interactive Display Features

The Ruby 2 display features an on-screen scrolling receipt, and up to 77 soft keys, offering you the utmost in touch screen menu flexibility. Fuel sales may be processed using animated, graphical fuel icons that are capable of managing up to 32 fuel pumps.

The display also has large sub-menu screens, allowing your cashiers to quickly navigate through menus and information.

• On-Screen Help Menus

The on-screen help menus on this system will come in handy when training your staff on how to use the system. They will also offer your staff with quick answers to the questions they may have in the event that the managers are not available to help.

In this regard, an on-screen real-time message board will provide instant access to vital alerts and other important cashier information.

Customizable Reporting

Ruby 2 is equipped with a myriad of tracking and reporting tools to help you manage all business operations efficiently. It allows you to access detailed site information, such as comprehensive transaction logs, sales by category, department, item, and fuel reporting.

Integration Support

As opposed to its predecessor, the Ruby 2 system is capable of integrating with several other solutions by VeriFone. For instance, it will require you to connect to the Commander Site Controller by the provider.

The Ruby 2 POS solution is capable of integrating to such VeriFone product offerings as media solutions for customer engagement, and site management software for efficient management of multiple locations.

You may also connect this system to the latest in fuel control management technology by VeriFone as well as by the compatible third-party providers. With Ruby 2 all aspects of convenience store management can be performed from a single centralized device.

Customer Support

VeriFone is dedicated to helping its clients solve the most challenging payment and technology issues they may encounter using Ruby 2. To contact the customer support team at VeriFone, you only need to complete a form in their “Contact Us” page.

A skilled VeriFone customer support team member or partner will then contact you shortly after to help solve your problem. Alternatively, you may navigate to the Support Portal—a new self-service feature on the VeriFone website that allows you to get helpful information on the go.

Ruby 2

VeriFone offers a dedicated team for customer support to help solve the most challenging payment and technology issues. Our customers’ success is our priority and we take pride in helping them resolve their toughest challenges. You can contact us via phone, email or online chat. You can also use the Support Portal on VeriFones website to report your issue and track your case as it moves through the process – from receipt, to processing, to repair or replacement.

Ruby is an interpreted, high-level programming language developed in the mid-1990s by Yukihiro Matz Matsumoto in Japan. The language implements multiple programming paradigms, including object-oriented, imperative and functional programming styles. Its syntax is similar to Perl and Python, with keyword-based declarations and control structures such as looping constructs and conditional statements. Ruby supports multiple inheritance, mixins and singleton methods (methods that belong to, but are not defined for, a class).

Ruby 3.2 was released on Christmas Day 2022. This release includes improvements to the MJIT JIT compiler, regular expressions and additional debugging features. In addition, it introduces support for being run inside of a WASI environment. This release is the latest version of Ruby that is supported by the core development team.

Final Verdict

The Ruby 2 gas station and convenience store POS system is a new innovative solution by a renowned vendor. In addition to the interactive and beneficial capabilities of the Ruby SuperSystems platform, the new Ruby 2 boasts of new technologies and features.

It is fitted with a complete touch screen console that allows for fast, efficient point of sale functions and payment processing. The multi-core processors allow it to process transactions with increased speed.

This, along with other convenience and performance improvements to the Ruby 2 allows for easy store and customer management. Such are the aspects that make Ruby 2 yet another exceptional C-store POS system by VeriFone. This system is also ideal as gas station POS.