Change how the message list is displayed in Outlook (2024)

You can change the appearance of the message list and reading pane in Outlook. Email in the message list can be displayed as individual messages or grouped by conversation.

Select a tab option below for the version of Outlook you're using. What version of Outlook do I have?

New OutlookClassic OutlookWeb

Note:If the steps under this New Outlooktab don't work, you may not be using new Outlookfor Windows yet. Select the Classic Outlook tab and follow those steps instead.

In Outlook, you have the option to:

Change email display | Focused inbox | Organize messages | Reading pane appearance | Message list format

Change how email is displayed

  • At the top of the page, select Settings Change how the message list is displayed in Outlook (1)> Mail > Layout.

Sort using Focused Inbox

  1. At the top of the page, select Settings Change how the message list is displayed in Outlook (2)> Mail >Layout.

  2. UnderFocused Inbox, select either of the options depending on whether you want to focus on certain mails or not.

    Change how the message list is displayed in Outlook (3)

Learn more inFocused Inbox for Outlook.

Organize Messages

  1. At the top of the page, select Settings Change how the message list is displayed in Outlook (4)> Mail >Layout.

  2. Under Message organization, choose either of the options depending on whether you want to show email grouped by conversation or as individual message.

    • If you select Show email grouped by conversation, under Arrange the reading pane, select one of the options:
      Newest on top, Newest on bottom, or Show each message separately.

      Change how the message list is displayed in Outlook (5)

      Note:WithShow email grouped by conversation selected, you'll also have the option toShow or Hide deleted items.

Set Reading pane appearance

  • Under Reading pane, select one of the options depending on how you want to display thereading pane, such as On the right, At the bottom, or to Hide reading pane from view.

Set Message list format

  • Under Message list format, select anoptiondepending on how you want your messages to be displayed, either Sender name first or Subject first.

    Change how the message list is displayed in Outlook (6)

Change the view of your message list to show columns

In order to add and remove columns, you must use a list view. The default view for the Inbox is Compact, showing messages grouped by conversation.

To switch your view to a list view:

  1. Select the View menu, then Change View.

  2. Select Single or Preview.

Add or remove columns in a list view

  1. On the View tab, in the Current View group, selectView Settings.

  2. In the Advanced View Settingswindow, selectColumns.

    Change how the message list is displayed in Outlook (7)

  3. In the Show Columnswindow, in the Available columns list, selecta column name, and then selectAdd.

    Change how the message list is displayed in Outlook (8)

    If the column that you want is not in the Available columns list, clickthe Select available columns fromdrop downto see additional sets of columns.

    To create a custom column, selectNew Column, enter a Name for the column, and then selectthe Type and Format of information that you want the column to display.

    To remove a column, in the Show these columns in this order list, select a column name, and then selectRemove.

  4. SelectOK to save your changes and apply your new view.

    Important:If you don't see your new column appear in your view, you might not be using a list view. See the section,Change your view to show columns to switch to a list view first, then repeatthe steps in this section.

Change the view of your email in the web versions of Outlook.

In Outlook, you have the option to:

Change email display | Focused inbox | Organize messages | Reading pane appearance | Message list format

Change how email is displayed

  • At the top of the page, select Settings Change how the message list is displayed in Outlook (9)> Mail > Layout.

Sort using Focused Inbox

  1. At the top of the page, select Settings Change how the message list is displayed in Outlook (10)> Mail >Layout.

  2. UnderFocused Inbox, select either of the options depending on whether you want to focus on certain mails or not.

    Change how the message list is displayed in Outlook (11)

For more information about using Focused Inbox, seeFocused Inbox for Outlook.

Organize Messages

  1. At the top of the page, select Settings Change how the message list is displayed in Outlook (12)> Mail >Layout.

  2. Under Message organization, choose either of the options depending on whether you want to show email grouped by conversation or as individual message.

    • If you select Show email grouped by conversation, under Arrange the reading pane, select one of the options:
      Newest on top,Newest on bottom, or Show each message separately.

      Change how the message list is displayed in Outlook (13)

      Note:WithShow email grouped by conversation selected, you'll also have the option toShow or Hide deleted items.

Set Reading pane appearance

  • Under Reading pane, select one of the options depending on how you want to display thereading pane, such as On the right, At the bottom, or to Hide reading pane from view.

Set Message list format

  • Under Message list format, select anoptiondepending on how you want your messages to be displayed, either Sender name first or Subject first.

    Change how the message list is displayed in Outlook (14)

Related articles

Focused Inbox for Outlook

Sort email messages in Outlook

Change how the message list is displayed in Outlook (2024)

FAQs

Change how the message list is displayed in Outlook? ›

The default view for the Inbox is Compact, showing messages grouped by conversation. To switch your view to a list view: Select the View menu, then Change View. Select Single or Preview.

How do I change the message list format in Outlook? ›

The first step is to open Outlook, and click Settings at the top of the page. Scroll down, and click View all Outlook settings at the bottom of the page. To change the Message list format, Click the radio button option you want. Click Save at the bottom of the page to effect change.

How do I change the view of my email list in Outlook? ›

Click View > Current View> Change View > Manage Views > New.

How do I change the way my messages appear in Outlook? ›

Display settings for mail
  1. In a web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organization. ...
  2. In the navigation bar at the top, select Mail, and then select Settings. ...
  3. Select the feature you want to choose display settings for and select the settings you prefer.

How do I change the view of my messages in Outlook? ›

To modify your Conversation view preferences, select the View tab. Under the View tab, select Messages > Conversations and choose between Group into conversations or Show each message separately.

How do I get Outlook view back to normal? ›

Open Outlook on your computer. In the app's ribbon at the top, select the “View” tab. In the “Current View” section, choose “Reset View.”

How do I change my email list view? ›

Select the “View” tab, then click on “Change View” to reveal a drop-down menu with various view options. Choose one of the predefined views, or try “Manage Views” to make a custom view. Adjust the sorting, grouping, and columns for a tailored experience.

Why do my Outlook messages look different? ›

Basically, each email client (Outlook, Apple Mail, Gmail, etc.) can interpret the HTML formatting according to its own rules. The end result is that the appearance of line spacing, text sizes, fonts, etc., may vary a bit when viewed in different email clients.

References

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